The support from Greenspec starts at the decision to buy a Greenspec system and finishes once your system is active in the greenhouse. Your direct contact is with the Greenspec installer, who is in contact for all special requirements. Delivery of the goods is from Groningen, the Netherlands. The local installer will set all ready to work for you.
HARDWARE INSTALLATION AND CONNECTION BY THE INSTALLER
The Greenspec hardware package contains the AFP the electronic input / output units, the GSC computer and the sensors. Read more about the installation process.
After installation of the hardware specialists set the software locally. Greenspec considers local specialists best suited for this work as they know the local conditions and requirements. But we support them by remote connection if needed.
A support contract with your local supplier can help you anytime you need it with your day-to-day worries regarding the Greenspec hardware and software. Greenspec can assist the installer, if needed by remote control. Greenspec only advises on the settings for our software.
Greenspec provides a manual for end users and for installers. Many functions have extra settings that are activated depending on your crop, greenhouse and climate.
The end user has a short manual. Besides that we are linking now at each page a help function.
The Greenspec app provides alarms and data on your mobile.
Via Teamviewer you, the installer and Greenspec can view the actual situation in detail and take action if needed.
