Greenspec and the installer give the support as needed by you. This starts at the decision to buy a Greenspec system until the day you harvest your first crop. During this time you will have several times contact with the Greenspec installer. And he then in his turn with Greenspec.
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Holland: +31 620 361 578
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France: +33 610 155 523
Support
The AFP boxes are put into the greenhouse. This can also be inside of a control room. The installer will then connect alle elements together. He will of course connect all the pumps, lights, vents, or motors that will be controlled by the system. And then also connect the sensor signals that come from sensors like for instance the temperature, EC, pH. As next step he will activate the software.
A support contract can help you anytime you need it with your day-to-day worries regarding the Greenspec hardware and software.
You will normally make a contract with you local supplier. This is the best method, as he can always help you from nearby. We have alternative solutions if needed. Of course Greenspec only advises on the settings for the Greenspec software, we are not advisors for the exact growth conditions for your plants. For that you need the agricultural specialists.
The Greenspec hardware is produced at Synspec in Groningen. The boards are manufactured in a dedicated factory, that also builds high quality analytical systems for air quality control. At the production site in the Netherlands Synspec builds and tests all units.
The modular program has a help function on every page. By clicking on the F2 key you have access to the page of the manual that gives explanation on the function and some suggestions for good settings. This client assistance is extended each year.
Greenspec and the Greenspec installers give client assistance by using Teamviewer. They can contact to the computer via remote access to help you, while you are sitting in front of your computer.
